Whitehill TrailsPayment & Booking Policy
Our payment and booking process is designed to be simple, secure, and transparent for every traveler.
1. Booking Process
- A booking is confirmed only after receipt of the required advance payment.
- All confirmations and invoices are sent via registered email or WhatsApp.
- Participants must provide valid ID and contact details for verification.
2. Payment Methods
We accept payments through UPI, credit/debit cards, and net banking via secure gateways such as Razorpay or Stripe. Cash payments are accepted at our authorized offices only.
3. Advance & Balance
- At least 50% advance is required to confirm a trek booking.
- Full payment must be completed before trek commencement unless otherwise agreed in writing.
4. Pricing & Inclusions
Prices are quoted in Indian Rupees (INR) and include applicable taxes. Package inclusions are listed on each trek page. Whitehill Trails reserves the right to revise pricing in case of significant permit or transport cost changes.
5. Payment Security
All transactions are processed through encrypted gateways. We do not store or access your full card or payment details. Communication related to payment will always originate from official Whitehill Trails channels.
6. Failed Transactions
In case of failed payments or double deductions, please notify us immediately at hello@whitehilltrails.com. Refunds or reversals will be initiated within 5–7 working days after verification.
A confirmed payment means a confirmed seat — plan early and travel assured.