Whitehill TrailsFrequently Asked Questions
Common questions about our treks, safety, bookings, and preparation — answered simply and clearly.
1. Do I need prior trekking experience?
No. Most of our treks are beginner to moderate level. We brief and pace every group to ensure everyone can walk comfortably.
2. How fit should I be?
Basic fitness is enough. Regular walking, jogging, or cycling for a few weeks before your trek helps. We also share pre-trek preparation tips after booking.
3. What kind of accommodation is provided?
We use clean, comfortable tents or homestays depending on the trek. Sleeping bags and mats are provided. Basic washrooms and hygiene standards are maintained.
4. Are female travelers safe?
Yes. We have strict safety protocols, separate sleeping arrangements when needed, and trained staff to ensure a safe environment for all.
5. What if the trek gets cancelled?
If cancelled due to weather or safety issues, you’ll receive a full refund or option to reschedule. See our cancellation policy for details.
6. What should I pack?
We provide a detailed packing list after booking. Essentials include good shoes, warm layers, reusable bottles, and personal items.
7. Can children join?
Children above 10 years can join beginner treks with a parent or guardian. Fitness and consent forms are required.
8. Is insurance included?
We recommend personal travel insurance covering altitude and adventure. Currently, insurance is optional unless mentioned.
9. Do you provide equipment?
Yes. We provide tents, sleeping bags, mats, and common camping gear. You need to bring your personal essentials and backpack.
10. How can I contact you?
Email us at hello@whitehilltrails.com or message us via the inquiry form on our website. We usually reply within a few hours.